Let's talk about durability against impact. In areas with heavy hail or frequent storms, a standard acrylic back panel can crack when hit by ice or debris. If the back cracks, water gets in, and the sign dies. For clients in these zones, we upgrade the back of every backlit letter from standard acrylic to Polycarbonate (Lexan). This is the same material used in riot shields and bulletproof glass. You could literally hit the back of the backlit letter with a hammer, and it wouldn't shatter. It is the ultimate insurance policy for outdoor signage.

Rust stains running down a beautiful limestone facade are a tragedy. This usually happens because the factory saved money by using cheap galvanized iron spacers behind the sign. We refuse to do that. We machine the mounting standoffs for every backlit letter out of 316 Marine Grade Stainless Steel. Unlike the standard 304 grade, 316 contains molybdenum, which resists salt corrosion entirely. Whether your business is next to the ocean or on a salted winter road, the hardware holding your backlit letter will remain silver and shiny forever, leaving your wall spotless.

Finally, there is the issue of hidden wiring codes. If you are running cables through a drop ceiling or an air handling space (plenum), regular PVC wire is a fire code violation in many US states. It releases toxic smoke if it burns. We offer an upgrade to CMP "Plenum Rated" cabling for the power feed of your backlit letter. This cable is coated in a special fire-retardant jacket. It is a detail that most business owners don't know about until the Fire Marshal fails their inspection and forces them to rewire the entire backlit letter system. We get it right the first time.